Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
KEN BLANCHARDFeedback is the breakfast of champions.
More Ken Blanchard Quotes
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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Everyday do something in relation to everything that’s important to you.
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Vision comes alive when everyone sees where his or her contribution makes a difference.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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Before something can become a habit it must first be practiced as a discipline.
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When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
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Leadership is anytime you seek to influence the thinking, behavior, or development of others.
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Your game is only as good as your practice.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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The best way to develop responsibility in people is to give them responsibility.
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When you’re committed to something, you accept no excuses, only results.
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We are not just our behavior. We are the person managing our behavior.
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Business is like tennis. Those who serve well win.
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Customer service should not be a department, customer service is everyone’s job.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
KEN BLANCHARD