Business is like tennis. Those who serve well win.
KEN BLANCHARDWhen you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever
More Ken Blanchard Quotes
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No one can make you serve customers well. That’s because great service is a choice.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Perpetual prosperity comes to those who help others.
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Knowing where you are going is the first step to getting there.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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If you want your people to be responsible, be responsive to their needs.
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Vision is knowing who you are, where you’re going, and what will guide your journey.
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When you’re committed to something, you accept no excuses, only results.
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The key to successful leadership today is influence, not authority.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Whether you like it or not, you will leave a leadership legacy.
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Don’t quack like a duck, soar like an eagle.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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