No one can make you serve customers well. That’s because great service is a choice.
KEN BLANCHARDWhen you stop learning you stop growing.
More Ken Blanchard Quotes
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Feedback is the breakfast of champions.
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Perpetual prosperity comes to those who help others.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Knowing where you are going is the first step to getting there.
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If you don’t seek perfection, you can never reach excellence.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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Purpose can never be about achievement; it is much bigger.
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Positive thinkers get positive results because they are not afraid of problems.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Nice guys may appear to finish last, but usually they are running a different race.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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It never hurts to toot your own horn once in a while.
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Don’t wait until people do things exactly right before you praise them.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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When you’re committed to something, you accept no excuses, only results.
KEN BLANCHARD