Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
KEN BLANCHARDCatch people in the act of doing something right.
More Ken Blanchard Quotes
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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Before something can become a habit it must first be practiced as a discipline.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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A river without banks is a large puddle.
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Feedback is the breakfast of champions.
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We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
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Knowing where you are going is the first step to getting there.
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The best minute you spend is the one you invest in people.
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No one can make you serve customers well. That’s because great service is a choice.
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Perpetual prosperity comes to those who help others.
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In fact, Jesus is mentioned 75 times in the Koran.
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All good performance starts with clear goals.
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Customer service should not be a department, customer service is everyone’s job.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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What we give our attention to, grows.
KEN BLANCHARD