Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
HOWARD SCHULTZGreat companies are defined by their discipline and their understanding of who they are and who they are not.
More Howard Schultz Quotes
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The challenge of the retail business is the human condition.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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Business leaders cannot be bystanders.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
HOWARD SCHULTZ