We are not in the coffee business serving people, we are in the people business serving coffee.
HOWARD SCHULTZIn life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
More Howard Schultz Quotes
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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At its core, I believe leadership is about instilling confidence in others.
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Success is empty if you arrive at the finish line alone.
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Success is the by-product when you work toward the target.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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This may sound a bit naive, but I got here by believing in big dreams.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
HOWARD SCHULTZ