In this ever-changing society, the most powerful and enduring brands are built from the heart.
HOWARD SCHULTZThis may sound a bit naive, but I got here by believing in big dreams.
More Howard Schultz Quotes
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Success is the by-product when you work toward the target.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
HOWARD SCHULTZ






