This may sound a bit naive, but I got here by believing in big dreams.
HOWARD SCHULTZIf you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
More Howard Schultz Quotes
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Success is empty if you arrive at the finish line alone.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
HOWARD SCHULTZ