When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
HOWARD SCHULTZPeople around the world, they want the authentic Starbucks experience.
More Howard Schultz Quotes
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Success is something that has to be earned every day.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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People around the world, they want the authentic Starbucks experience.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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Always challenge the old ways.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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Who wants a dream that’s near-fetched?
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A great business has to have a conscience. You have to know who you are and who you are not.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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My passion. My commitment. This is the most important thing in my life other than my family.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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