While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
HOWARD SCHULTZRisk more than others think safe.
More Howard Schultz Quotes
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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At its core, I believe leadership is about instilling confidence in others.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
HOWARD SCHULTZ