Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
HOWARD SCHULTZVictory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
More Howard Schultz Quotes
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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Success is best when it is shared.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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My passion. My commitment. This is the most important thing in my life other than my family.
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At its core, I believe leadership is about instilling confidence in others.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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People around the world, they want the authentic Starbucks experience.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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