Social and digital media is a bullet train, and that bullet train is not coming home.
HOWARD SCHULTZVictory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
More Howard Schultz Quotes
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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Don’t be threatened by people smarter than you.
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Always challenge the old ways.
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Success is best when it is shared.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Customers must recognize that you stand for something.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Who wants a dream that’s near-fetched?
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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The challenge of the retail business is the human condition.
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