The most customer-centric organizations can answer any question by deciding what’s best for the customer, without ever having to ask.
AARON LEVIEThe most customer-centric organizations can answer any question by deciding what’s best for the customer, without ever having to ask.
AARON LEVIEUber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work
AARON LEVIEIf every customer is using your product “correctly”, you’ll never learn anything interesting about what to do next.
AARON LEVIEStartups often win because it’s easier to see what comes next when you don’t have to worry about maintaining what came last.
AARON LEVIEWe didn’t really start the company to go build an enterprise software company.
AARON LEVIEEvery single industry is going through a major business model and technology oriented disruption.
AARON LEVIEYou can look at the cost structure of an incumbent company and discover: where are they not going to be able to drop their prices… because that business model is fundamental to the existence of the company.
AARON LEVIEBetter to be right about the trend and wrong about the implementation, than the other way around.
AARON LEVIEI’m certainly not into money and prestige. For me there is simply nothing more exciting than people involved in the creation of great products. That is what drives me.
AARON LEVIEIn the enterprise you want to start intentionally small.
AARON LEVIEWe’re enamored with the concept that there’s always a price. But sometimes, your goal is to build a great company, not sell it.
AARON LEVIEThe chance of failure is almost always better than the guarantee of never knowing.
AARON LEVIEListen to your customers, but don’t always build exactly what they’re telling you. This is a really key distinction around building enterprise software.
AARON LEVIEDo things that incumbents can’t or won’t do because it’s economically or technically infeasible.
AARON LEVIEOpportunity lives at the intersection of what people need tomorrow and can be just barely built today.
AARON LEVIECompanies have never won. You’re always either fighting for survival, or fighting for relevance.
AARON LEVIE