Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARDReal communication happens when people feel safe.
More Ken Blanchard Quotes
-
-
If you don’t seek perfection, you can never reach excellence.
KEN BLANCHARD -
Present thinking people kill the future.
KEN BLANCHARD -
Honesty is telling the truth to ourselves and others. Integrity is living that truth.
KEN BLANCHARD -
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
KEN BLANCHARD -
Nice guys may appear to finish last, but usually they are running a different race.
KEN BLANCHARD -
If you want to know why your people are not performing well, step up to the mirror and take a peek.
KEN BLANCHARD -
People who feel good about themselves produce good results.
KEN BLANCHARD -
In fact, Jesus is mentioned 75 times in the Koran.
KEN BLANCHARD -
Effective team leaders adjust their style to provide what the group can’t provide for itself.
KEN BLANCHARD -
The best way to develop responsibility in people is to give them responsibility.
KEN BLANCHARD -
Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
KEN BLANCHARD -
In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
KEN BLANCHARD -
Take what you do seriously, but yourself lightly.
KEN BLANCHARD -
Purpose can never be about achievement; it is much bigger.
KEN BLANCHARD -
Don’t quack like a duck, soar like an eagle.
KEN BLANCHARD






