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Empowerment is all about letting go so that others can get going.

Ken Blanchard

Customer service should not be a department, customer service is everyone’s job.
KEN BLANCHARD

Department Job Service
A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
KEN BLANCHARD

Appearance Feeling Goodness People
Present thinking people kill the future.
KEN BLANCHARD

Future Kill People Present Technology Thinking
In fact, Jesus is mentioned 75 times in the Koran.
KEN BLANCHARD

Book Religious
Vision is knowing who you are, where you’re going, and what will guide your journey.
KEN BLANCHARD

Future Guide Journey Vision Yourself
People don’t mind being challenged to do better if they know the request is coming from a caring heart.
KEN BLANCHARD

Care Challenge Heart Leadership
Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
KEN BLANCHARD

Change Enjoyment Learning Necessary World
Don’t wait until people do things exactly right before you praise them.
KEN BLANCHARD

People Praise Wait
We are not just our behavior. We are the person managing our behavior.
KEN BLANCHARD

Behavior Person
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
KEN BLANCHARD

Action Behavior Change Learning Yourself
Start your day with good intentions and set yourself up for a good attitude. It’s not what happens to you that matters but how you respond.
KEN BLANCHARD

Attitude Goodness Intention Reaction
Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
KEN BLANCHARD

Journey Leadership Path People
In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.
KEN BLANCHARD

Company Leadership Past Power Team Work
Perpetual prosperity comes to those who help others.
KEN BLANCHARD

Generosity Help Prosperity
The cure for too much to do is solitude and silence.
KEN BLANCHARD

Silence Solitude
Whether you like it or not, you will leave a leadership legacy.
KEN BLANCHARD

Leadership Yourself

Empowerment is all about letting go so that others can get going.

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Empowerment is all about letting go so that others can get going.

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