All good performance starts with clear goals.
KEN BLANCHARDWhen you stop learning you stop growing.
More Ken Blanchard Quotes
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If you don’t seek perfection, you can never reach excellence.
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Before something can become a habit it must first be practiced as a discipline.
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Don’t wait until people do things exactly right before you praise them.
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Positive thinkers get positive results because they are not afraid of problems.
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No one can make you serve customers well. That’s because great service is a choice.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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One of the deepest principles of life and leadership: it’s not about you.
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Customer service should not be a department, customer service is everyone’s job.
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A river without banks is a large puddle.
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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The only job security you have today is your commitment to continuous personal improvement.
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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Business is like tennis. Those who serve well win.
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Knowing where you are going is the first step to getting there.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Everyday do something in relation to everything that’s important to you.
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Purpose can never be about achievement; it is much bigger.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.
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Empowerment is all about letting go so that others can get going.
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Do your best to succeed and push the limits without violating them.
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If you want your people to be responsible, be responsive to their needs.
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Your game is only as good as your practice.
KEN BLANCHARD