Don’t wait until people do things exactly right before you praise them.
KEN BLANCHARDEmpowering means helping teams develop their skills and knowledge and supporting them to use their talents.
More Ken Blanchard Quotes
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Real communication happens when people feel safe.
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The only job security you have today is your commitment to continuous personal improvement.
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If you want your people to be responsible, be responsive to their needs.
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In fact, Jesus is mentioned 75 times in the Koran.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there.
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Your mind and a computer have one thing in common: neither of them know the difference between the truth and what you tell it.
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The first principle of ethical power is Purpose… It is the picture you have of yourself – the kind of person you want to be or the kind of life you want to lead.
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No one can make you serve customers well. That’s because great service is a choice.
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Things not worth doing are not worth doing well.
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Customer service should not be a department, customer service is everyone’s job.
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Whether you like it or not, you will leave a leadership legacy.
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The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
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