History has been written not by the most talented but by the most motivated.
PETER DRUCKERThe purpose of business is to create and keep a customer.
More Peter Drucker Quotes
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The first rule in decision-making is that one does not make a decision unless there is disagreement.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
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The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.
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To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
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Efficiency is doing the thing right. Effectiveness is doing the right thing.
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Unless commitment is made, there are only promises and hopes; but no plans.
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Until we can manage time, we can manage nothing else.
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There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
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A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.
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The best way to predict your future is to create it.
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Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
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A decision without an alternative is a desperate gambler’s throw.
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Management is doing things right; leadership is doing the right things.
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There is only one valid definition of business purpose: to create a customer.
PETER DRUCKER