The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
PETER DRUCKERUntil we can manage time, we can manage nothing else.
More Peter Drucker Quotes
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A manager is responsible for the application and performance of knowledge.
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Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
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There is no such thing as a good man. Good for what? is the question.
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Efficiency is doing the thing right. Effectiveness is doing the right thing.
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We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
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Results are obtained by exploiting opportunities, not by solving problems.
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This defines entrepreneur and entrepreneurship – the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
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What’s measured improves.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
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The computer is a moron.
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The less an organization has to do to produce results, the better it does its job.
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To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
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Working on the right things is what makes knowledge work effective.
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1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
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There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
PETER DRUCKER