…high end does not necessarily equal high price. It’s a matter of attitude.
TOM PETERSThe world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
More Tom Peters Quotes
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Hire attitude train skills.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Success requires a persistent misreading of the odds.
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Accept change as a friend. And don’t take yourself too seriously.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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You can only improve what you measure.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
TOM PETERS