Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
TOM PETERSExcellence is not an aspiration. Excellence is what you do in the next five minutes.
More Tom Peters Quotes
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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You can only improve what you measure.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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We cannot innovate without opening the door to havoc.
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Formula for success: under promise and over deliver.
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Listen while you can, so that you can lead when you must.
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What gets measured gets done.
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Progress is mostly the product of rogues.
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Rewards should go to teams as a whole.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
TOM PETERS