Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
TOM PETERSThe simple act of paying positive attention to people has a great deal to do with productivity.
More Tom Peters Quotes
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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He who makes the quickest, coolest prototypes reigns!
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Don’t ‘tolerate’ mistakes. Embrace them!
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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What gets measured gets done.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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For me, reading is reading.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
TOM PETERS