In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMINGExport anything to a friendly country except American management.
More W. Edwards Deming Quotes
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Profit in business comes from repeat customers.
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It is not necessary to change. Survival is not mandatory.
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Customers that boast about your project or service, and that bring friends with them.
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A bad system will beat a good person every time.
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The prevailing system of management has crushed fun out of the workplace.
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It is not enough to do your best; you must know what to do, and then do your best.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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Hold everybody accountable? Ridiculous!
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All anyone asks for is a chance to work with pride.
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Any manager can do well in an expanding market.
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I am forever learning and changing.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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Innovation comes from the producer – not from the customer.
W. EDWARDS DEMING