When a system is stable, telling the worker about mistakes is only tampering.
W. EDWARDS DEMINGI am forever learning and changing.
More W. Edwards Deming Quotes
-
-
All anyone asks for is a chance to work with pride.
W. EDWARDS DEMING -
Quality is everyone’s responsibility.
W. EDWARDS DEMING -
The emphasis should be on why we do a job.
W. EDWARDS DEMING -
Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING -
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. EDWARDS DEMING -
Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMING -
You can not define being exactly on time.
W. EDWARDS DEMING -
So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. EDWARDS DEMING -
The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING -
Profit in business comes from repeat customers.
W. EDWARDS DEMING -
Whenever there is fear, you will get wrong figures.
W. EDWARDS DEMING -
Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMING -
The result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMING -
People don’t like to make mistakes.
W. EDWARDS DEMING -
If you can’t describe what you are doing as a process, you don’t know what you’re doing.
W. EDWARDS DEMING -
Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMING -
Quality’ means what will sell and do a customer some good – at least try to.
W. EDWARDS DEMING -
What should be the aim of management? What is their job?
W. EDWARDS DEMING -
Innovation comes from the producer – not from the customer.
W. EDWARDS DEMING -
It is not enough to do your best; you must know what to do, and then do your best.
W. EDWARDS DEMING -
The big problems are where people don’t realise they have one in the first place.
W. EDWARDS DEMING -
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMING -
A bad system will beat a good person every time.
W. EDWARDS DEMING -
You should not ask questions without knowledge.
W. EDWARDS DEMING -
People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMING -
My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING