“Quality is everyone’s responsibility.”

It is not necessary to change. Survival is not mandatory.

What should be the aim of management? What is their job?

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

The emphasis should be on why we do a job.

Any manager can do well in an expanding market.

Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.

You know the cost of replacing it, but not the cost of a dissatisfied customer.

A bad system will beat a good person every time.

You should not ask questions without knowledge.

Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.

Learning is not compulsory… neither is survival.

Hold everybody accountable? Ridiculous!

Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.

Export anything to a friendly country except American management.

Quality is pride of workmanship.

Any astronaut can tell you you’ve got to do everything you can to learn about your life support system and then do everything you can to take care of it.

Everyone goes through adversity in life, but what matters is how you learn from it.

Everyone, no doubt, remains first and foremost a man of his own country and continues to draw from it his motive force.

There’s a way that you can throw negativity out there that seems rebellious. But I’ve always taken pleasure in a different kind of rebellion, which is putting a positive spin on everything, trying to enjoy myself at all times.

Everyone is born a genius, but the process of living de-geniuses them.

All right everyone, line up alphabetically according to your height.

Everything I do is deeply rooted in my faith and especially in Jesus Christ.

… Grateful Dead – that’s it !! … nobody in the band liked it, (the name) I didn’t like it, either, but it got around that that was one of the candidates for our new name, and everyone else said, ‘Yeah, that’s great.’