Profit in business comes from repeat customers.
W. EDWARDS DEMINGQuality is everyone’s responsibility.
More W. Edwards Deming Quotes
-
-
Hold everybody accountable? Ridiculous!
W. EDWARDS DEMING -
In 1945, the world was in a shambles. American companies had no competition.
W. EDWARDS DEMING -
The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING -
I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
W. EDWARDS DEMING -
A bad system will beat a good person every time.
W. EDWARDS DEMING -
People don’t like to make mistakes.
W. EDWARDS DEMING -
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMING -
Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING -
The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING -
All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
W. EDWARDS DEMING -
Innovation comes from the producer – not from the customer.
W. EDWARDS DEMING -
You can not define being exactly on time.
W. EDWARDS DEMING -
I am forever learning and changing.
W. EDWARDS DEMING -
Any manager can do well in an expanding market.
W. EDWARDS DEMING -
The sure way to increase productivity is to better administrate man and machine.
W. EDWARDS DEMING






