A bad system will beat a good person every time.
W. EDWARDS DEMINGIn 1945, the world was in a shambles. American companies had no competition.
More W. Edwards Deming Quotes
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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In 1945, the world was in a shambles. American companies had no competition.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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You should not ask questions without knowledge.
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Customers that boast about your project or service, and that bring friends with them.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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It is not enough to do your best; you must know what to do, and then do your best.
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Learning is not compulsory… neither is survival.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Export anything to a friendly country except American management.
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The big problems are where people don’t realise they have one in the first place.
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Quality’ means what will sell and do a customer some good – at least try to.
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The emphasis should be on why we do a job.
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People don’t like to make mistakes.
W. EDWARDS DEMING