The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMINGIn 1945, the world was in a shambles. American companies had no competition.
More W. Edwards Deming Quotes
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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What should be the aim of management? What is their job?
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Hold everybody accountable? Ridiculous!
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In 1945, the world was in a shambles. American companies had no competition.
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You should not ask questions without knowledge.
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The emphasis should be on why we do a job.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Innovation comes from the producer – not from the customer.
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Quality is pride of workmanship.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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A bad system will beat a good person every time.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
W. EDWARDS DEMING






