All anyone asks for is a chance to work with pride.
W. EDWARDS DEMINGThe prevailing system of management has crushed fun out of the workplace.
More W. Edwards Deming Quotes
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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A bad system will beat a good person every time.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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It is not necessary to change. Survival is not mandatory.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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The prevailing system of management has crushed fun out of the workplace.
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Hold everybody accountable? Ridiculous!
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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I am forever learning and changing.
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The big problems are where people don’t realise they have one in the first place.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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You can not define being exactly on time.
W. EDWARDS DEMING






