I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
W. EDWARDS DEMINGIf you do not know how to ask the right question, you discover nothing.
More W. Edwards Deming Quotes
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It is not enough to do your best; you must know what to do, and then do your best.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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You should not ask questions without knowledge.
W. EDWARDS DEMING -
Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMING -
In 1945, the world was in a shambles. American companies had no competition.
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Lack of knowledge… that is the problem.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING -
What should be the aim of management? What is their job?
W. EDWARDS DEMING -
Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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Customers that boast about your project or service, and that bring friends with them.
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The emphasis should be on why we do a job.
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We are here to make another world.
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The prevailing system of management has crushed fun out of the workplace.
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Profit in business comes from repeat customers.
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The big problems are where people don’t realise they have one in the first place.
W. EDWARDS DEMING