The emphasis should be on why we do a job.
W. EDWARDS DEMINGAll anyone asks for is a chance to work with pride.
More W. Edwards Deming Quotes
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It is not enough to do your best; you must know what to do, and then do your best.
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Quality’ means what will sell and do a customer some good – at least try to.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Profit in business comes from repeat customers.
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Lack of knowledge… that is the problem.
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I am forever learning and changing.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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Customers that boast about your project or service, and that bring friends with them.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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The sure way to increase productivity is to better administrate man and machine.
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You should not ask questions without knowledge.
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When a system is stable, telling the worker about mistakes is only tampering.
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What should be the aim of management? What is their job?
W. EDWARDS DEMING






