“All anyone asks for is a chance to work with pride.”

Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.

Learning is not compulsory… neither is survival.

Hold everybody accountable? Ridiculous!

Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.

Export anything to a friendly country except American management.

Quality is pride of workmanship.

I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.

Rational behavior requires theory. Reactive behavior requires only reflex action.

If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.

American management thinks that they can just copy from Japan. But they don’t know what to copy.

I am forever learning and changing.

The big problems are where people don’t realise they have one in the first place.

Whenever there is fear, you will get wrong figures.

When a system is stable, telling the worker about mistakes is only tampering.

No one knows the cost of a defective product – don’t tell me you do.

Biologically the species is the accumulation of the experiments of all its successful individuals since the beginning.

As in certain combinations so words and in all kinds of music; for melodies and cadences are beautiful; and minds that lift themselves above the realm of sense to a higher order are aware of beauty in the conduct of life.

You learn all the best stuff in life after you leave school.

First of all, you’ve got to have a vision of ‘What kind of program do I want to have?’ Then you’ve got to have a plan to implement it. Then you’ve got to set the example that you want, develop the principles and values that are important, and get people to buy into it.

You make yourself broad. You make yourself appealing. ‘Hey, y’all, I’m cool with everybody.’ That’s my message.

The only demand of life is the privilege to love all.

I think we have all experienced passion that is not in any sense reasonable.

I love all motor sports at the top level.