“Lack of knowledge… that is the problem.”

Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.

Learning is not compulsory… neither is survival.

Hold everybody accountable? Ridiculous!

Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.

Export anything to a friendly country except American management.

Quality is pride of workmanship.

I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.

Rational behavior requires theory. Reactive behavior requires only reflex action.

If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.

American management thinks that they can just copy from Japan. But they don’t know what to copy.

I am forever learning and changing.

The big problems are where people don’t realise they have one in the first place.

Whenever there is fear, you will get wrong figures.

When a system is stable, telling the worker about mistakes is only tampering.

No one knows the cost of a defective product – don’t tell me you do.

Imagination is the living power and prime agent of all human perception.

Its all about taste.If you are cheap, nothing helps

All I want to do at karaoke is sing Mariah Carey.

Even when all is known, the care of a man is not yet complete, because eating alone will not keep a man well; he must also take exercise. For food and exercise, while possessing opposite qualities, yet work together to produce health.

Lives of great men all remind us, we can make our lives sublime, and, departing, leave behind us, footprints on the sands of time.

All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

Comedy is all about the pause.

Life is like a box of sardines and we are all looking for the key.