Learning is not compulsory… neither is survival.
W. EDWARDS DEMINGLack of knowledge… that is the problem.
More W. Edwards Deming Quotes
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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In 1945, the world was in a shambles. American companies had no competition.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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Hold everybody accountable? Ridiculous!
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The emphasis should be on why we do a job.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Profit in business comes from repeat customers.
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Eliminate numerical quotas, including Management by Objectives.
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Lack of knowledge… that is the problem.
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Any manager can do well in an expanding market.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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Whenever there is fear, you will get wrong figures.
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The prevailing system of management has crushed fun out of the workplace.
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If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING