The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
AKIO MORITAIt’s difficult to see new projects to fruition.
More Akio Morita Quotes
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Japanese attitudes toward work seem to be critically different from American attitudes.
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Employees are not guilty; why should they suffer?
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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I often say to my assistants, “Never trust anybody,” but what I mean is that you should never trust someone else to do a job exactly the way you would want it done.
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In the long run, no matter how good or successful you are or how clever or crafty.
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Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.
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It’s difficult to see new projects to fruition.
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And then we grow up and learn to blend our innate abilities with the rules or principles we have learned.
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I believe people work for satisfaction.
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When I find an employee who turns out to be wrong for the job,
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Every action analysed and every responsibility assigned by an organisation chart.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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Whether we succeed or not depends on the strength of our resolve and the amount of our endeavor.
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An enemy of innovation could be your own sales force.
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While the United States has been busy creating lawyers, we have been busier creating engineers.
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