The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
AKIO MORITAI believe people work for satisfaction.
More Akio Morita Quotes
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Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
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Employees are not guilty; why should they suffer?
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To have any one of these without the others is self defeating in business.
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Americans make money by playing `money games,’ namely mergers, acquisitions, by simply moving money back and forth … instead of creating and producing goods with some actual value.
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.
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You can be totally rational with a machine.
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From a management standpoint, it is very important to know how to unleash people’s inborn creativity.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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People need money, but they also want to be happy in their work and proud of it.
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Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.
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I consider it my job to nurture the creativity of the people I work with because at Sony we know that a terrific idea is more likely to happen in an open, free and trusting atmosphere than when everything is calculated.
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The only sure thing is that in business there are no sure things.
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There are three creativities: creativity in technology, in product planning, and in marketing.
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Our plan is to lead the public with new products rather than ask them what kind of products they want.
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America looks 10 minutes ahead; Japan looks 10 years.
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The public does not know what is possible. We do.
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We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
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To gain profit is important, but you must invest to build up assets that you can cash in in the future.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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Of course we have to make a profit, but we have to make a profit over the long haul, not just the short term, and that means we must keep investing in research and development.
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A company will get nowhere if all of the thinking is left to management.
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If we face recession, we should not lay off employees; the company should sacrifice a profit. It’s management’s risk and management’s responsibility.
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There is no secret ingredient or hidden formula responsible for the success of the best Japanese companies.
AKIO MORITA