“If you don’t go to every level of your company, you distance yourself from the marketplace and from your people.”

Sometimes things are the way they are and can’t be changed, other times it’s because no one ever tried. Your job is to find the latter.

Do things that incumbents can’t or won’t do because it’s economically or technically infeasible.

If you’re waiting for encouragement from others, you’re doing it wrong. By the time people think an idea is good, it’s probably too late.

If every customer is using your product “correctly”, you’ll never learn anything interesting about what to do next.

The only barrier to entry you can create is to consistently build a great product.

My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.

When you’re doing something you’re passionate about, stress becomes a featurenot a bug.

Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.

I think I’m the kind of person who would be very difficult to employ – I’m pretty annoying, but driven.

The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.

I don’t use many apps. I use naps.

Better to be too early and have to try again, than be too late and have to catch up.

Your product should sell itself, but that does not mean you don’t need salespeople.

Companies have never won. You’re always either fighting for survival, or fighting for relevance.

Startups live at the intersection of existential crisis and everything going perfectly great.

I’m obsessed with speed. I’m always asking myself, ‘Why can’t we do things faster? Why can’t it happen more efficiently? Why is this requiring three meetings instead of one?’

The French believe that all errors are distant, someone else’s fault. Americans believe that there is no distance, no difference, and therefore that there are no errors

Are we not madder than those first inhabitants of the plain of Sennar? We know that the distance separating the earth from the sky is infinite, and yet we do not stop building our tower.

Distance is a great promoter of admiration.

The Pride of ancestry increases in the ratio of distance.

From a distance it is something; and nearby it is nothing.

It’s late at night and I can’t sleep.

I love to believe that there’s one god but there’s many different religions so there’s just the question of which long distance company you pick.

If you’ve never stared off into the distance, then your life is a shame.