If every customer is using your product “correctly”, you’ll never learn anything interesting about what to do next.
AARON LEVIEThe only way to avoid disruption is to constantly do what you would if you were just starting out.
More Aaron Levie Quotes
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Do things that incumbents can’t or won’t do because it’s economically or technically infeasible.
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I’m certainly not into money and prestige. For me there is simply nothing more exciting than people involved in the creation of great products. That is what drives me.
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The most customer-centric organizations can answer any question by deciding what’s best for the customer, without ever having to ask.
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What happens to the Microsofts, Oracles and IBMs of the world is that when they get big enough, they don’t think they need to bring that same level of focus and energy to the end-user experience.
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Start with the assumption that the best way to do something is not the way it’s being done right now.
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Better to be too early and have to try again, than be too late and have to catch up.
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You intentionally start small, because you will not be able to compete with an incumbent… because the incumbent is always going to go for the full solution.
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Focus too much on the near-term and you won’t get tomorrow’s customers, focus too much on the long-term and you won’t get today’s.
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If you don’t go to every level of your company, you distance yourself from the marketplace and from your people.
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If you’re waiting for encouragement from others, you’re doing it wrong. By the time people think an idea is good, it’s probably too late.
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The IT model of the enterprise has become a lot more user lead.
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When you’re doing something you’re passionate about, stress becomes a featurenot a bug.
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I think bad politics are incredibly dangerous, so it’s important to make sure that people are communicating well. Culture and morale are super important. It’s best to not force it, but let it happen organically and genuinely.
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My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.
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If people don’t think the odds are against you, you’re doing it wrong.
AARON LEVIE