Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
TONY HSIEHFor me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
More Tony Hsieh Quotes
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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SEO expertise is a core need for today’s online businesses.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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Inspire other communities and cities to reinvent themselves.
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I’d rather spend money on things that improve the customer experience than on marketing.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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Whatever you are thinking, think bigger.
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Get the culture right, and everything else just falls into place.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
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Help inspire people to realize they are capable of changing the world.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
TONY HSIEH