black
grey
blue
red
brown
white

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Tony Hsieh

If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
TONY HSIEH

Aware Beyond Evolution Growth Hard Myself Thinking
Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
TONY HSIEH

Company Employee End Engagement Profit Purpose See
Whatever you are thinking, think bigger.
TONY HSIEH

Big Thinking Yourself
The best leaders are servant leaders – they serve those they lead.
TONY HSIEH

Leadership Service
We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
TONY HSIEH

Best Build Care Culture Customer Decision Right Service
Don’t play games that you don’t understand, even if you see lots of other people making money from them.
TONY HSIEH

Game Money People Play Understand Yourself
Problems are just mile markers. Each one we pass means we’ve gotten better.
TONY HSIEH

Each Other Oneself Problem
Envision, create, and believe in your own universe, and the universe will form around you.
TONY HSIEH

Believe Form Spiritual Universe Vision Yourself
If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
TONY HSIEH

Basic Contribution Food Money Worry Yourself
The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
TONY HSIEH

Definition Happiness Lose Success True Ultimate Yourself
I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
TONY HSIEH

Important Oneself People Thinking Value
We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.
TONY HSIEH

Company Customer Myself Passionate Service Stand
Things are never as bad or as good as they seem.
TONY HSIEH

Appearance Bad Goodness
The brand is just a lagging indicator of a company’s culture.
TONY HSIEH

Brand Company Culture
Chase the vision, not the money, the money will end up following you.
TONY HSIEH

End Follow Money Vision
Customer service shouldn’t just be A department, it should be the entire company.
TONY HSIEH

Company Customer Department Service

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Related Topics

Popular Authors

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Related Topics

Popular Authors

More Tony Hsieh Quotes