This may sound a bit naive, but I got here by believing in big dreams.
HOWARD SCHULTZI never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
More Howard Schultz Quotes
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Success is the by-product when you work toward the target.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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A great business has to have a conscience. You have to know who you are and who you are not.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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In times of adversity and change, we really discover who we are and what we’re made of.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Don’t be threatened by people smarter than you.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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Customers must recognize that you stand for something.
HOWARD SCHULTZ






