I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
HOWARD SCHULTZWe need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
More Howard Schultz Quotes
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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If you want to achieve widespread impact and lasting value, be bold.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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Success is best when it is shared.
HOWARD SCHULTZ