Innovation comes from the producer – not from the customer.
W. EDWARDS DEMINGA man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
More W. Edwards Deming Quotes
-
-
The emphasis should be on why we do a job.
W. EDWARDS DEMING -
Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING -
Lack of knowledge… that is the problem.
W. EDWARDS DEMING -
You should not ask questions without knowledge.
W. EDWARDS DEMING -
I am forever learning and changing.
W. EDWARDS DEMING -
The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING -
Whenever there is fear, you will get wrong figures.
W. EDWARDS DEMING -
All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
W. EDWARDS DEMING -
Profit in business comes from repeat customers.
W. EDWARDS DEMING -
Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMING -
Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING -
If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING -
Learning is not compulsory… neither is survival.
W. EDWARDS DEMING -
When a system is stable, telling the worker about mistakes is only tampering.
W. EDWARDS DEMING -
Quality is pride of workmanship.
W. EDWARDS DEMING