Learning is not compulsory… neither is survival.
W. EDWARDS DEMINGAny manager can do well in an expanding market.
More W. Edwards Deming Quotes
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In 1945, the world was in a shambles. American companies had no competition.
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When a system is stable, telling the worker about mistakes is only tampering.
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I am forever learning and changing.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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Quality’ means what will sell and do a customer some good – at least try to.
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Export anything to a friendly country except American management.
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The sure way to increase productivity is to better administrate man and machine.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Quality is everyone’s responsibility.
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All anyone asks for is a chance to work with pride.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING