A bad system will beat a good person every time.
W. EDWARDS DEMINGYour workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
More W. Edwards Deming Quotes
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Innovation comes from the producer – not from the customer.
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It is not enough to do your best; you must know what to do, and then do your best.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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The big problems are where people don’t realise they have one in the first place.
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Export anything to a friendly country except American management.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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Quality is pride of workmanship.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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Quality’ means what will sell and do a customer some good – at least try to.
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The prevailing system of management has crushed fun out of the workplace.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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We are here to make another world.
W. EDWARDS DEMING