The sure way to increase productivity is to better administrate man and machine.
W. EDWARDS DEMINGYour workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
More W. Edwards Deming Quotes
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The prevailing system of management has crushed fun out of the workplace.
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Eliminate numerical quotas, including Management by Objectives.
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Hold everybody accountable? Ridiculous!
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Learning is not compulsory… neither is survival.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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All anyone asks for is a chance to work with pride.
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If you do not know how to ask the right question, you discover nothing.
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You should not ask questions without knowledge.
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Innovation comes from the producer – not from the customer.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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You know the cost of replacing it, but not the cost of a dissatisfied customer.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMING