American management thinks that they can just copy from Japan. But they don’t know what to copy.
W. EDWARDS DEMINGHold everybody accountable? Ridiculous!
More W. Edwards Deming Quotes
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The big problems are where people don’t realise they have one in the first place.
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The emphasis should be on why we do a job.
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It is not necessary to change. Survival is not mandatory.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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The prevailing system of management has crushed fun out of the workplace.
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All anyone asks for is a chance to work with pride.
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If you do not know how to ask the right question, you discover nothing.
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Whenever there is fear, you will get wrong figures.
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Learning is not compulsory… neither is survival.
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The sure way to increase productivity is to better administrate man and machine.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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You can not define being exactly on time.
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Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING