A bad system will beat a good person every time.
W. EDWARDS DEMINGHold everybody accountable? Ridiculous!
More W. Edwards Deming Quotes
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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When a system is stable, telling the worker about mistakes is only tampering.
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Quality is pride of workmanship.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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Quality’ means what will sell and do a customer some good – at least try to.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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Whenever there is fear, you will get wrong figures.
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Export anything to a friendly country except American management.
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Learning is not compulsory… neither is survival.
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You know the cost of replacing it, but not the cost of a dissatisfied customer.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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The sure way to increase productivity is to better administrate man and machine.
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If you do not know how to ask the right question, you discover nothing.
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The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING