In 1945, the world was in a shambles. American companies had no competition.
W. EDWARDS DEMINGQuality is pride of workmanship.
More W. Edwards Deming Quotes
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The prevailing system of management has crushed fun out of the workplace.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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Lack of knowledge… that is the problem.
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What should be the aim of management? What is their job?
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Hold everybody accountable? Ridiculous!
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The emphasis should be on why we do a job.
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Profit in business comes from repeat customers.
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All anyone asks for is a chance to work with pride.
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Quality is pride of workmanship.
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People don’t like to make mistakes.
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Export anything to a friendly country except American management.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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No one knows the cost of a defective product – don’t tell me you do.
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The sure way to increase productivity is to better administrate man and machine.
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Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING