My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMINGQuality is pride of workmanship.
More W. Edwards Deming Quotes
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You can not define being exactly on time.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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I am forever learning and changing.
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In 1945, the world was in a shambles. American companies had no competition.
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If you do not know how to ask the right question, you discover nothing.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Whenever there is fear, you will get wrong figures.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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When a system is stable, telling the worker about mistakes is only tampering.
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The sure way to increase productivity is to better administrate man and machine.
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No one knows the cost of a defective product – don’t tell me you do.
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A bad system will beat a good person every time.
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Learning is not compulsory… neither is survival.
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Quality is everyone’s responsibility.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMING