Eliminate numerical quotas, including Management by Objectives.
W. EDWARDS DEMINGQuality is pride of workmanship.
More W. Edwards Deming Quotes
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It is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMING -
I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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Whenever there is fear, you will get wrong figures.
W. EDWARDS DEMING -
Export anything to a friendly country except American management.
W. EDWARDS DEMING -
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMING -
The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING -
You know the cost of replacing it, but not the cost of a dissatisfied customer.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMING -
Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING -
A bad system will beat a good person every time.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING -
Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMING -
American management thinks that they can just copy from Japan. But they don’t know what to copy.
W. EDWARDS DEMING -
You should not ask questions without knowledge.
W. EDWARDS DEMING -
If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
W. EDWARDS DEMING