What should be the aim of management? What is their job?
W. EDWARDS DEMINGQuality is pride of workmanship.
More W. Edwards Deming Quotes
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Export anything to a friendly country except American management.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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If you do not know how to ask the right question, you discover nothing.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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I am forever learning and changing.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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You can not define being exactly on time.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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It is not necessary to change. Survival is not mandatory.
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Any manager can do well in an expanding market.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Profit in business comes from repeat customers.
W. EDWARDS DEMING