Any manager can do well in an expanding market.
W. EDWARDS DEMINGWhen a system is stable, telling the worker about mistakes is only tampering.
More W. Edwards Deming Quotes
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I am forever learning and changing.
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Customers that boast about your project or service, and that bring friends with them.
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All anyone asks for is a chance to work with pride.
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The prevailing system of management has crushed fun out of the workplace.
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Innovation comes from the producer – not from the customer.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Export anything to a friendly country except American management.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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You should not ask questions without knowledge.
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The sure way to increase productivity is to better administrate man and machine.
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No one knows the cost of a defective product – don’t tell me you do.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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It is not necessary to change. Survival is not mandatory.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMING