So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. EDWARDS DEMINGIn 1945, the world was in a shambles. American companies had no competition.
More W. Edwards Deming Quotes
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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The big problems are where people don’t realise they have one in the first place.
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When a system is stable, telling the worker about mistakes is only tampering.
W. EDWARDS DEMING -
You know the cost of replacing it, but not the cost of a dissatisfied customer.
W. EDWARDS DEMING -
It is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMING -
Lack of knowledge… that is the problem.
W. EDWARDS DEMING -
Export anything to a friendly country except American management.
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Quality is everyone’s responsibility.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING -
In 1945, the world was in a shambles. American companies had no competition.
W. EDWARDS DEMING -
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMING -
A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
W. EDWARDS DEMING -
The prevailing system of management has crushed fun out of the workplace.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
W. EDWARDS DEMING -
Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING