Export anything to a friendly country except American management.
W. EDWARDS DEMINGEliminate numerical quotas, including Management by Objectives.
More W. Edwards Deming Quotes
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I am forever learning and changing.
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A bad system will beat a good person every time.
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The big problems are where people don’t realise they have one in the first place.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Whenever there is fear, you will get wrong figures.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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When a system is stable, telling the worker about mistakes is only tampering.
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In 1945, the world was in a shambles. American companies had no competition.
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Quality is everyone’s responsibility.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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If you do not know how to ask the right question, you discover nothing.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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Any manager can do well in an expanding market.
W. EDWARDS DEMING






