Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMINGSo nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
More W. Edwards Deming Quotes
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All anyone asks for is a chance to work with pride.
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A bad system will beat a good person every time.
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Innovation comes from the producer – not from the customer.
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It is not necessary to change. Survival is not mandatory.
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In 1945, the world was in a shambles. American companies had no competition.
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Any manager can do well in an expanding market.
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The prevailing system of management has crushed fun out of the workplace.
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If you do not know how to ask the right question, you discover nothing.
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No one knows the cost of a defective product – don’t tell me you do.
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Quality is pride of workmanship.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Profit in business comes from repeat customers.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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You should not ask questions without knowledge.
W. EDWARDS DEMING






