Don’t be cocky. Don’t be flashy. There’s always someone better than you.
TONY HSIEHThings are never as bad or as good as they seem.
More Tony Hsieh Quotes
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For individuals, character is destiny. For organizations, culture is destiny.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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I’d rather spend money on things that improve the customer experience than on marketing.
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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A great brand is a story that never stops unfolding.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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Stop chasing the money and start chasing the passion.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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Inspire other communities and cities to reinvent themselves.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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To never forget that the most important thing in life is the quality of life we lead.
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Whatever you’re thinking, think bigger.
TONY HSIEH