For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
TONY HSIEHIf there are too many competitors, even if you’re the best it’s a lot harder to win.
More Tony Hsieh Quotes
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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SEO expertise is a core need for today’s online businesses.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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Your culture is your brand.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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Help shape the stories that people are telling about you.
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Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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The best businesses are really ones that can combine passion, profits, and purpose.
TONY HSIEH