Help shape the stories that people are telling about you.
TONY HSIEHIf there are too many competitors, even if you’re the best it’s a lot harder to win.
More Tony Hsieh Quotes
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Just figure out what your personal values are then just make those the corporate values.
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Most innovation comes from outside your industry applied to your own
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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What’s the best way to build a brand for the long term? In a word: culture.
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Whatever you’re thinking, think bigger.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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The best businesses are really ones that can combine passion, profits, and purpose.
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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Get the culture right, and everything else just falls into place.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
TONY HSIEH