Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
TOM PETERSWe often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
More Tom Peters Quotes
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The thing that keeps a business ahead of the competition is excellence in execution.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Treat the customer as an appreciating asset.
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The day firing becomes easy is the day to fire yourself.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Listen to Everyone. Ideas come from everywhere
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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What gets measured gets done.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Accept change as a friend. And don’t take yourself too seriously.
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