You can only improve what you measure.
TOM PETERSThe day firing becomes easy is the day to fire yourself.
More Tom Peters Quotes
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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TRUST, not technology, is the issue of the decade.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Swipe from the best, then adapt.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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If you love your company and love what you do, you will serve your customers better-period!
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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The day firing becomes easy is the day to fire yourself.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
TOM PETERS