Rewards should go to teams as a whole.
TOM PETERSEvery managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
More Tom Peters Quotes
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Knowing when to take your losses is an essential part of eventual success.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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You can only improve what you measure.
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What you decide not to do is probably more important that what you decide to do.
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A completely free library is as rare as a truly free lunch.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
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Effective listening is a professional achievement-achieved only through hard work.
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Portability of lots of information should not be underestimated.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
TOM PETERS